IT support
IT help for your home and your business.
Printers, computers, Wi-Fi, email and data migration, sorted by a friendly local. We visit across NSW or help you by phone.
Prefer email? [email protected]
Who it's for
Who we help
What's included
- Printer set-up and printer problems
- Computer and laptop set-up, speed problems and repairs
- Wi-Fi and internet problems
- Email and account help, including Microsoft 365
- Data migration to a new computer or the cloud
- Remote help by phone or screen, or a visit at your place
$99 per hour, GST included
See all pricingHow it works
Simple steps, no surprises
- 1
You call
A real person answers. Tell us what's wrong in your own words.
- 2
Free quote
We work out the problem and quote you first. Nothing happens until you say yes.
- 3
We fix it
A technician visits, usually the same or next day, or we sort it out over the phone.
Where we help
Wollongong, the South Coast and beyond
We visit across NSW, and we can help by phone or screen wherever you are.
FAQ
Common questions
How is IT support priced?
$99 per hour, GST included, for homes and businesses alike. There is a one-hour minimum, then $49.50 for every 30 minutes after that. Remote help starts at $49.50 per 30 minutes.
Do you come to my place?
Yes, across NSW. Visits are usually the same or next day, and same-day visits cost nothing extra when a technician is free.
Can you fix it over the phone?
Often, yes. If we can solve it while we're talking, we'll take you through it step by step. If it needs hands-on work, we arrange a visit.
Can you bundle IT with a new website?
Yes. Our Website + IT Care bundle combines both, and the Retail Starter Pack adds a Google Business Profile and a POS and network health check.
Tech playing up? Give us a call.
A free quote first. Nothing happens until you say yes.